Privacy & Data Protection

Privacy Policy

Last updated: November 16, 2025

Introduction

SocialAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered PR platform and services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and company information
  • Account credentials and profile information
  • Payment and billing information
  • Communications and correspondence with us

Usage Information

We automatically collect certain information about your device and how you interact with our services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Provide personalized content and recommendations
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraud

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With your consent or at your direction
  • With service providers who perform services on our behalf
  • To comply with legal obligations and protect rights
  • In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

  • Access, update, or delete your personal information
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our services.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: hello@socialai.com
  • Phone: +91 7208263013
  • Address: 3rd floor, Inspire BKC Rd, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051, India